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FOR MEDICAL SPAS

Train your spa into AI.

A trained AI that knows your service menu, your contraindications, and your house tone. It screens, books, and drafts intake — the licensed provider signs off on every treatment.

WHAT IT KNOWS

The spa in your head, written down.

Your menu, your screening checklist, your booking windows. The stuff your senior esthetician already knows on instinct.

  • your service menu and what each treatment actually does
  • contraindications and downtime for every service you offer
  • booking windows and prep instructions per service
  • intake screening — allergies, recent procedures, medications
  • your loyalty program, membership rules, and package pricing
  • your house tone — clinical-friendly, never sales-pushy

WHERE IT SHOWS UP

The booking taken. The intake screened. The slot held.

Same trained intelligence on SMS, chat, intake forms, and the front-desk screen — same warm clinical tone on every surface.

  • SMS booking and pre-treatment prep reminders
  • website chat for service questions and pricing ranges
  • intake-form drafting and pre-consult screening — never diagnosis
  • an internal candidate-lookup copilot for the front desk
  • post-treatment follow-up SMS for aftercare check-ins
  • no-show and reschedule recovery in your tone

A SAMPLE EXCHANGE

A lunchtime chat about lip filler.

Real flow: timing question, two screening questions, prep guidance, consult slot offered. No diagnosis, no treatment commitments.

Prospect (website chat, Tuesday lunchtime)

I want lip filler but I have a wedding in 3 weeks. Is that enough time?

Trained spa AI

Great question — three weeks is usually workable, but it depends on the product and your history. This isn’t medical advice; your provider makes the final call. Two quick screening questions: have you had any filler or neuromodulator in the last six months, and are you on any blood thinners, fish oil, or ibuprofen routinely?

Prospect

No filler before. No blood thinners. I take fish oil daily.

Trained spa AI

Thanks. Our provider will want you off fish oil for 5–7 days before the appointment to reduce bruising. I can hold a consult slot Thursday at 11am or Friday at 4pm — both leave room for a touch-up before the wedding if you decide to proceed. Want either?

The trained AI never gives medical advice. It screens, drafts intake, and books a consult. The licensed provider makes the call.

BEFORE / AFTER

The front desk freed up. The consult pre-qualified.

Before

  • The front desk re-explains downtime windows ten times a day.
  • Intake forms get filled out wrong, slowing every consult.
  • No-show recovery SMS sounds like a billing reminder.
  • After-hours questions sit until morning — half of them don’t book.

After

  • A trained AI answers contraindication and downtime questions in your tone.
  • A trained AI walks the screening with the patient before they arrive.
  • A trained AI sends a warm reschedule note in your house voice.
  • A trained AI screens, books, and holds the slot at 11pm.

OUTCOMES

The numbers we will publish — once we have them.

No fabricated metrics. We ship outcomes from real spas in design partnership and sign every receipt.

  • After-hours bookings captured: TODO · design-partner pending
  • Intake forms completed before arrival: TODO · design-partner pending
  • No-show recoveries via SMS: TODO · design-partner pending
  • Pre-qualified consults arriving prepped: TODO · design-partner pending

WHY SPECIALIZED

A model that knows your menu — not a generic medical chatbot.

A generic AI has read the public internet. It does not know which neuromodulator you carry, which downtime window your provider runs, or how your senior esthetician walks a nervous first-timer through a consult. It will confidently invent contraindications. It will sound either too clinical or too sales-pushy.

A trained model reads your service menu, your contraindication checklist, and your intake-form history. It screens against the questions you actually ask. It refuses to diagnose because you told it to. It hands off to the licensed provider the moment the screening surfaces a flag.

Nothing on this surface is medical advice. The trained AI intakes and books; the licensed provider treats. One specialized model, on every surface a prospect reaches you on, at a fraction of a full-time front-desk hire.

THREE QUIET GUARANTEES

Trust is the foundation, not the pitch.

  • – Eval-gated replies. Every reply passes an evaluation before it ships. If confidence drops or the screening flags a contraindication, the message routes to the licensed provider instead of bluffing.
  • – Verifiable billing. Every charge is Ed25519-signed and verifiable offline. Designed to start at Ready.
  • – Your data stays yours. Patient intake records and screening notes live in your account. Never pooled across spas. Never used to train platform models.

ALSO TRAINED ON

The same shape, neighbouring industries.

Different daily nouns. Same pipeline. Same voice rule: yours, not ours.

Train the AI that knows your spa.

Start with SMS booking. Add intake screening. Ship across every surface your patients already reach you on.